How can we help?
Questions, bug reports and feature ideas are all welcome. A real person reads every message.
Help us help you
Please include the app name and version, your device model and OS version (for example, iPhone 16, iOS 26), what you expected, what happened, and a screenshot if you can.
Recipe Engineer
How do I add a recipe?
Tap the add button, then paste or type a recipe, take a photo of a printed recipe, or paste the URL of a recipe web page. Recipe Engineer sorts it into ingredients and steps, and you can review and adjust which ingredients feed which steps before saving.
A web import didn't come out right. What can I do?
Recipe pages vary a lot. After import you can edit any ingredient or step before saving. If a particular site consistently fails, email us the link and we'll take a look.
What does the Full Version unlock?
The free version holds a limited number of recipes. A one-time Full Version purchase unlocks unlimited recipes and deleting recipes. There is no subscription.
I bought the Full Version but it isn't unlocked on my new device.
Use Restore Purchases in the app while signed in to the same Apple ID or Google account you used to buy it.
How do I request a refund?
Purchases are processed by Apple or Google, so refunds are handled by them. On iPhone, visit reportaproblem.apple.com. On Android, see Google Play's refund page.
Are my recipes backed up?
Your recipes are stored only on your device; we have no servers that hold them. To keep a copy or move recipes to another device, share them as recipe files. Your device's own backup also includes app data.
GpsLite
Why does GpsLite ask for my location?
One GPS reading anchors your starting point. During a session, GPS is also recorded as a reference path so you can compare it to the sensor-only estimate. Location is used only while the app is tracking.
Why does the blue path drift away from the red one?
That's dead reckoning at work. Small errors in motion sensors add up over time, so the estimate drifts. Measuring and reducing that drift is the point of the app. Holding the phone steadily and calibrating the compass helps.
How do I delete a session?
Open History from the home screen and delete the session there. Uninstalling the app removes all stored sessions.
ReplyMeme
I got an error instead of a meme.
ReplyMeme needs an internet connection to write the reply and build the image. Check your connection and try again. If it keeps happening, email us the time it happened and the message you entered.
The reply was off or inappropriate.
Replies are written by AI and can miss the mark. Generate another one, and please email us any reply that was offensive so we can improve our filters.
CribbageScorer
It misread one of my cards.
Lay the cards flat in good, even light with their corners visible, and avoid glare. Card recognition runs on your device and improves with each update.
JukeJams
Guests can't find the host.
Make sure everyone has Wi-Fi and Bluetooth turned on and has allowed JukeJams to find devices on the local network (Settings › Privacy & Security › Local Network).
Do I need Apple Music?
The host needs an Apple Music subscription to play full songs. Guests use Apple Music search to request songs.
VoxSeeq
How do I re-record or delete my voice sample?
Open your voice profile in the app to record a new sample or delete it. To delete your account and all voice data, email us from the address on your account.
Consulting clients
Current clients should use the support channel in their engagement agreement. For anything else, email support@trendseeq.com.